Frequently Asked Questions
Everything you need to know about your RoseSkinCo. journey.
How long does it take to see results with the Lumi IPL Handset?
Most users begin to see a visible reduction in hair growth after just 3-4 treatments, with full results typically achieved after 12 sessions.
Does the treatment hurt?
Not at all! Unlike professional laser treatments or waxing, our IPL technology is designed to be virtually painless, offering a gentle warming sensation on the skin.
What is your return policy?
We offer a 90-day money-back guarantee. If you are not satisfied with your results, you can return your device for a full refund within 90 days of purchase.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping usually takes 5-8 business days depending on your location.
Is RoseSkinCo. safe for all skin types?
Our IPL handsets are safe for most skin tones; however, IPL relies on a contrast between hair pigment and skin tone. It is not recommended for very dark skin or very light (blonde/grey) hair.
Do I need to replace any parts or cartridges?
No, our handsets are designed with 300,000+ flashes, which means they will last you over 10 years with regular use without needing any replacements.