Returns & Exchanges

We want you to love your glow, which is why we offer a 90-day money-back guarantee on our handsets and a 30-day return window for all other skincare essentials. If you are not completely satisfied with your purchase, our team is here to help you find a solution or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all accessories and manuals are included.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our support team and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.